rackspace conversation
Chat Information
Chat InformationWelcome to Rackspace. My name is Jacy and I am a Live assistant. How may I help you today?
you: hi
you: need some servers
Jacy: welcome to rackspace
Jacy: are you looking for windows or linux ?
you: k
you: virtual
you: linux
you: ?
Jacy: all the solutions that we offer are dedicated solutions here at rackspace
you: ok – prices per month please
Jacy: what are you looking to have hosted ?
you: some clients sites and my own
Jacy: ok so you are looking for something small !?
you: about 500 mb of virtual server will admin ability
Jacy: ok let me show you this ….
you: k
Jacy: Single AMD Athlon 64
Jacy: 1 GB DDR RAM
Jacy: 80 GB EIDE Hard Drive
Jacy: 150 GB Bandwidth monthly
Jacy: 10 GB Managed Backup weekly
Jacy: Plus
Jacy: Backed by Fanatical Support™
Jacy: Zero-Downtime Network™
Jacy: 1-Hour Hardware Replacement
you: hmm
Jacy: this would be a very basic solution, and for the bandwidth we have a great promo on that now so you will get more than what is offered
you: well okay
you: so whats the monthly charge?
Jacy: this package would start around 170 p[ounds per month is that workable for you ?
you: well i currently pay £350 per year
Jacy: what are the reasons that you are looking at another provider ?
you: i get great service but i dont need so much help with admin now so i want to decrease the spend
you: i have 250mb space
Jacy: this would be round about this is not an accurat number what i suggest !
Jacy: I would recommend speaking with someone for two reasons…firstly you will get a clearer idea of how Rackspace can benefit your company and secondly you can use it as a comparison with other companies to see who is offering you the best deal….either way, you benefit….
you: i can afford upto about 300 a year i guess
you: ok, sounds good – can i get a call back?
Jacy: all I would need is full name, phone #, e-mail address, and company name (if applicable)?
you: ok
you: alex beston
you: 0044 1273 297927
you: alex@deltatraffic.co.uk
you: deltatraffic is the business
Jacy: and when is a good time for someone to contact you about the solution that we just discussed ?
you: now is ok
you: for the next 30 mins fine
you: i have a new job so i can pay for it
you: i estimate in about a month i have some money
Jacy: can i have them give you a call on monday is that ok abou what time would be good ?
you: is deltatraffic.net available? i havent checked for a while
you: well im at work then
you: but 3 or 4 mins could be ok
Jacy: ok great i will pass this information to the specialist so they can help you with this informtion !
you: i have a celluar
Jacy: Monday would be when they would contact you ok ?
you: thanks – get them to send an email to arrange a time and we’ll go from there
you: thanks for your time, Jacy
Jacy: ok great thanks they will try to call you soon thanks
you: good stuff! ok ciao
Jacy: ok thanks !
